At ASTEERA, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide to us through our website (www.asteera.com) and other communication channels.

1. Information We Collect

We may collect the following types of personal information when you interact with us:

• Name
• Phone Number
• Email Address
• Shipping & Billing Address
• Payment Information (processed securely via third-party gateways)
• Purchase History
• Communication Records (messages, emails, or feedback)
• Device Information (IP address, browser type, etc. for analytics)

2. How We Use Your Information

Your data helps us:

• Process and deliver your orders.
• Provide customer support.
• Send order updates, offers, and brand news.
• Improve our products, services, and website experience.
• Detect and prevent fraud or unauthorized access.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Payment Security

All payment transactions are encrypted and processed through secure third-party providers (e.g., bKash, Nagad, Stripe, SSLCommerz, etc.). We do not store any sensitive card or mobile payment information on our servers.

4. Cookies & Tracking

Our website uses cookies to enhance your experience and gather analytics (e.g., which pages you visit, how long you stay, etc.). You can disable cookies in your browser settings if you prefer.

5. Third-Party Services

We may use trusted third-party services (e.g., delivery companies, payment gateways, analytics tools) that have their own privacy standards. These services only receive the necessary data to perform their tasks and are required to protect it.

6. Your Rights

You have the right to:

• Access or correct your personal data.
• Request deletion of your data.
• Opt out of promotional emails or messages at any time.

To do so, contact us at:
📧Email: support@asteera.com
📱 What’s App / Phone: +880-1821155665